Samsung Galaxy Note 7 smells sulfur. The cause ? Several Galaxy Note 7 batteries recently marketed in the US and Korea exploded during charging, according to Korean users, via social media. The news of this “explosive” failure spread like wildfire. Result: Samsung’s market capitalization has melted by 7 billion dollars; investors are anticipating a negative impact on sales. The Galaxy Note 7 that was released in Europe last Friday, leaves the field open to the direct competitor iPhone7, which goes on sale in the coming days.
Following these failures, this Friday, September 2, the Korean giant said its removing its new “jewel” from the market. “Samsung is committed to producing the highest quality appliances and takes seriously each incident reported by our customers worldwide. In response to the cases that were recently reported about the new Galaxy Note7, Samsung has conducted a thorough investigation and found a problem with the device’s battery cell, “said Samsung in a statement to Industries.ma.
According to Samsung, “To date, 35 cases have been reported worldwide and we are conducting extensive investigations with all of our suppliers to identify any relevant and current batteries on the market. However, knowing that the safety of our customers is the top priority of Samsung, we suspended sales of the Galaxy Note7. About users who already have a Galaxy Note7 in their possession, we will voluntarily proceed in the coming weeks to exchange their device, “says Korean giant.
According to rumors, Galaxy Note 7 will return to the market in October. Stay tuned.
